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นโยบายการจัดส่ง

SHIPPING POLICY
We offer the minimum charges for delivery to your door with reputed shipping services.

The major  orders are shipped within 7 working days of the order, and delivered in 4-5 days from shipping. We ship through leading courier services, and you can track your order online after it is shipped. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item.

We are committed to delivering your order accurately, in good condition, and always on time.
Please note our shipping policy as follows:

•    We currently deliver to more than 76 cities across Thailand. Click here to check Pin Codes we deliver to.
•    As mentioned above, we ship most items within  7 working days of the order.  In the unlikely event that we are not able to ship your order completely within 7 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment*.
•    We ship on all week days (Monday to Friday), excluding public holidays, Saturday & Sunday..
•    To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
•    While we shall  ensure to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
•    • If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please  don’t  take delivery of the package, and call our Customer Care or mail us at service@elegantkids.in.th  indicating your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
•    You may track the shipping status of your order on our website, by clicking here
•    Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Thailand Tax Regulations
*Note: In the event we have to cancel any items in your order, if you have paid using a credit card your credit card shall not be charged for the above cancelled item(s). If you have paid using a debit card/netbanking, your bank shall be instructed to refund the amount within 2 working days. However, the actual credit to your account will depend on your banks processing time, which may be 10-15 days. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same
Shipping Charges
•    Please refer to the table below to estimate the shipping charges which shall be included in your order value.

Discount of 100% on the shipping charges shall be applied on orders above THB 3000, which shall be shown in your order total.
Shipping charges per unit
Note:
1. Service tax @ 12.36% shall be charged on the shipping charges above
2. We do not charge additionally for octroi where this is applicable
3. For deliveries across  Thailand , the maximum shipping charge per order shall be limited to THB 300
4. For most products in our range “Regular” shipping charges shall apply. However, for some large,
High value items, special rates may be applicable, which shall be indicated on the
product detail page.
5. Shipping charges are typically non-refundable, unless the product is returned due to a
manufacturing defect. Elegantkids.in.th have the right to  decide whether the product has   a manufacturing defect or not.

SHIPPING POLICY

We offer the minimum charges for delivery to your door with reputed shipping services.

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